The customer is entitled to return the package within a maximum of 14 days following its receipt.
The return costs for France and abroad are to be paid by the customer.
A product can be returned if it is in its original packaging, that it has been neither open or used.
Send an email to firstname.lastname@example.org to specify your return and if you want an exchange or a refund.
Then return your package to the following address:
SARL Best Parties & Co
2405 route des Dolines road des Dolines
06902 Sophia Antipolis Antipolis Cedex
We advise you to choose a mode of transport with tracking number: otherwise, any claim will be impossible.
Kids & Cream reserves the right to refuse a returned product if it has been damaged, opened and/or used.
It will then be returned to the customer.
Read our general conditions of sale: click here